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If you do not know your hat size, carefully measure your head using a flexible tape measure. To ensure you measure the circumference of your head correctly, the tape measure should sit over the middle of your forehead, just above your ears and sit midway at the back of your head.
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Orders are dispatched within 3 working days. If for any reason this is not possible we will let you via email or phone. We can also dispatch goods same day for an additional fee.
Every purchase comes beautifully wrapped in tissue paper with a raffia bow. If your order is a gift we are happy to enclose a note.
You now have the option to pay in Pounds, US Dollars or Euros. Although all prices on our website are in pounds sterling, your card will be debited in your own currency. We hope this helps our many overseas customers.
UK
UK Orders Over £175: FREE DELIVERY
Standard Delivery: £6.50
Same Day Dispatch: £12.50*All UK orders are sent Carbon Neutral via DHL Domestic Express*
*Please note that orders for Same Day Dispatch must be placed by 1pm*
EU
Express Delivery: €20
EU Orders Over €200: FREE EXPRESS DELIVERY
Orders over €150 are subject to Import Tax and Duty. This is calculated at checkout. There will be no further charges to pay thereafter.
Estimated delivery time is 6-7 days from dispatch
*All EU orders are sent Carbon Neutral via DHL Worldwide Express*
USA
Express Delivery: $20
US Orders Over $200: FREE EXPRESS DELIVERY
Estimated delivery time is 6-7 days from dispatch
All orders are shipped inclusive of duties and tax. No further costs are payable when you receive your order.
*All US orders are sent Carbon Neutral via DHL Worldwide Express*
AUSTRALIA
Express Delivery: $40 AUD
AUS Orders Over $350: FREE EXPRESS DELIVERY
Estimated delivery time is 6-11 days from dispatch
All orders are shipped inclusive of duties and tax. No further costs are payable when you receive your order.
*All AUS orders are sent Carbon Neutral via DHL Worldwide Express*
CANADA
Express Delivery: $35 CAD
US Orders Over $340: FREE EXPRESS DELIVERY
Estimated delivery time is 6-11 days from dispatch
All orders are shipped inclusive of duties and tax. No further costs are payable when you receive your order.
*All CANADA orders are sent Carbon Neutral via DHL Worldwide Express*
REST OF WORLD
£21.50
*All ROW orders are sent Carbon Neutral via DHL Worldwide Express*